HCIC · Custom Hydraulic Cylinders WhatsApp / Tel  +86 153 7619 8599  ·  davidsong@mail.huachen.cc

FAQ

Common questions about MOQ, lead time, customization and quality.

Frequently asked questions

Common questions about MOQ, lead time, customization and quality. Anything else — just ask.

What is your minimum order quantity (MOQ)?
MOQ depends on the product — we offer low-MOQ programs and welcome spare-parts and sample orders. Tell us what you need and we will quote accordingly.
Can you manufacture to my drawings or sample?
Yes. We build to your OEM drawings or reverse-engineer from a sample, with full customization of mounts, ports, strokes and pressure ratings.
What is your lead time?
Typical lead time is 2–4 weeks depending on quantity and complexity. We provide a confirmed delivery schedule with every quotation.
How fast can I get a quote?
Most quotations are returned within 48 hours. Send your drawings or requirements via WhatsApp or email.
What quality standards do you follow?
We operate ISO-aligned processes with full traceability and documented pressure testing on every unit before shipment.
Do you ship internationally?
Yes. We export worldwide with reliable packaging and support all major freight terms.
Can I order replacement parts for existing machines?
Yes. Send us the part number or sample and we will match or upgrade the specification.
What payment and warranty terms do you offer?
We offer flexible payment terms and a standard warranty on materials and workmanship. Details are confirmed in the quotation.

Ready to start your hydraulic project?

Send us your drawings — get a detailed quote within 48 hours.